Product identity and QR
Generate QR codes at product/model level without forcing serial-number upload. Serial numbers can be imported beforehand or captured during customer activation.
Product traceability, warranty, support, and commerce
Own the post-sale journey for every product you ship.
TraceQuip gives manufacturers and merchants one branded workspace to create product QR codes, activate warranties, support customers, manage claims, sell parts, and see product performance in real time.
Product/model QR codes
Serial number optional
Stripe-ready subscription path
Product QR
ZX-400 Mixer Model ZX400-A. Serial captured at activation if available.
Warranty active
24 months coverage
18.4kActivations
94%Warranty verified
2.1hAvg. support response
36%Repeat purchase lift
Complete web/API platform
Built for the full product lifecycle
From merchant onboarding to activation, support, claims, commerce, notifications, and reporting, TraceQuip keeps product ownership and after-sales workflows connected.
Warranty and claims
Customers activate products, receive warranty coverage, submit claims, and track replacements while merchants manage decisions and shipment state.
Support with AI readiness
Support teams get ticket history, product context, suggested replies, recommended actions, and a clean integration point for TraceQuip-owned AI models.
Commerce and repurchase
Capture sales orders, customer purchase history, checkout orders, replacement accessories, spare parts, and consumable repurchase flows.
Notifications everywhere
Notify customers and teams through in-app, email, and push-style channels with templates, preferences, and delivery history.
Dashboards and reports
Track activations, orders, revenue, warranty claims, support trends, top products, QR credits, and merchant performance.
Use cases
For manufacturers, merchants, and customers
ManufacturersProtect warranty integrity, build verified ownership records, and monitor field performance.
MerchantsLaunch product registrations, support buyers, sell replacements, and manage subscriptions.
CustomersScan, activate, access documents, enter serial numbers, request support, and submit claims.
Ready for your client demo
Start with a membership plan and onboard a merchant workspace.
Choose a plan, register a merchant account, review payment, and continue through the Stripe-ready checkout journey.